Getting the right components for your business means finding just the right partner. While some may offer the movement you need to succeed, there’s often not much attention paid to quality assurance or customer support. Sensible Micro has set out to fix this.
With a team boasting decades of combined experience, our customers receive fast and reliable white glove service from a designated account manager who ensures on-time deliveries and accurate orders.
Customers also gain access to their own online service portal to track orders and view inspection reports, part spec sheets, product, life cycles and more.
Our suppliers are continuously scored in our business management system and receive feedback ratings for every purchase order processed. This allows our Quality Management System (QMS) Manager to monitor on-time delivery, quality assurance metrics and ERAI/GIDEP notifications, resulting in real-time supplier monitoring.
Having a quality program that promotes due diligence for all departments within our company is what makes Sensible Micro unique. Our certifications, industry memberships, and commitment to the highest quality inspection procedures ensure our organization is effective at consistently delivering above and beyond customer expectations.
Sensible Micro houses one of the most technically-advanced anti-counterfeit and inspection labs in the industry. We have made investments in equipment, standards, training, and staff, so our customers can truly control how encompassing their inspection plan should be by product and end-use criteria.
To further demonstrate our ongoing commitment to our customers, Sensible Micro can add you to our insurance binder. Product Liability insurance ($2M) and Errors & Omissions insurance ($3M) are both available to keep you and your investments protected.
New product sourced from the open market comes with a standard 12-month warranty, while factory-direct channel warranty periods can vary between 12 months and 5 years, depending on the manufacturer.
If you’re interested in learning more about product liability coverage and errors and omissions insurance for your company, please contact your designated Account Manager today.
Meet our talented leadership team, based out of Tampa, Florida.
Great things in business are never done by one person. They’re done by a team of people.
- Steve Jobs
We can solve your most complex electronic component and technology needs.
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