QUALITY POLICY

QUALITY POLICY

Sensible Micro Corporation will continuously improve the effectiveness of our Quality system and processes in order to meet or exceed our customers’ expectations and requirements through:

— Sourcing, Stocking and Distributing authentic board level electronic components and related hardware.

— Prevent the procurement, acceptance, and shipment of substandard product, suspect product, fraudulent product and counterfeit product.

— Proper handling and disposition of substandard product, suspect product, fraudulent product and counterfeit product.

— Maintain excellence in customer service, satisfaction and order accuracy

Sensible Micro Corporation will continuously improve the effectiveness of our Quality system and processes in order to meet or exceed our customers’ expectations and requirements through:

— Sourcing, Stocking and Distributing authentic board level electronic components and related hardware.

— Prevent the procurement, acceptance, and shipment of substandard product, suspect product, fraudulent product and counterfeit product.

— Proper handling and disposition of substandard product, suspect product, fraudulent product and counterfeit product.

— Maintain excellence in customer service, satisfaction and order accuracy

QUALITY OBJECTIVES

QUALITY OBJECTIVES

Sensible Micro’s Management has developed the following measurable Quality Objectives to support our Quality Policies:

— Maintain Quality Controls over all business processes to ensure Quality Products and Services are delivered as required by our customers.

— Ensure zero (0) instances of shipping counterfeit product.

— Comply and Maintain ISO 9001, AS 9120, ESD S20.20 and any relevant certifications supporting our customers and business.

— Achieve 95-100% order accuracy rate with respect to customer requirements.

— Achieve 95-100% on-time shipping rate to all customers.

— Maintain Less than 1% Quality-related Returns.

Sensible Micro’s Management has developed the following measurable Quality Objectives to support our Quality Policies:

— Maintain Quality Controls over all business processes to ensure Quality Products and Services are delivered as required by our customers.

— Ensure zero (0) instances of shipping counterfeit product.

— Comply and Maintain ISO 9001, AS 9120, ESD S20.20 and any relevant certifications supporting our customers and business.

— Achieve 95-100% order accuracy rate with respect to customer requirements.

— Achieve 95-100% on-time shipping rate to all customers.

— Maintain Less than 1% Quality-related Returns.